Turo – Customer service is terrible. Called 4 times on the same issue, first person promised me a refund that never came, then they force you into a text chat vs. talking live. This takes twice the time for the customer. Issue not resolved. Told someone would call me from the "quality team" & didn't. Awful

Turo Claimed Company

Turo offers car owners and travelers in the U.S. and Canada with a service to share vehicles by renting them. read more

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Customer service is terrible. Called 4 times on the same issue, first person promised me a refund that never came, then they force you into a text chat vs. talking live. This takes twice the time for the customer. Issue not resolved. Told someone would call me from the "quality team" & didn't. Awful

What makes you most happy at work?

Great colleagues, exciting mission, impact on results.

What would you most like to see improved at your company?

Vision and leadership

What do you like best about the leadership team?

The leadership team is transparent and passionate.

Briefly describe your overall experience at your company

Low salary.. High demans of calls

Briefly describe your overall experience at your company

This job allows me to be me!

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