2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur, Inc Company Culture
Ushur, Inc Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.6/5
Awards
Ushur, Inc CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Simha Sadasiva
95 /100
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Mission, Vision, & Values
With great customer and employee experience as our north star, Ushur’s mission is to transform every customer journey through cutting-edge technology that brings companies closer to their end users.
Ushur, Inc Culture At a Glance
Ushur, Inc has 110 employees in 2 locations. 144 employees at Ushur, Inc have reviewed Ushur, Inc across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 144 Ushur, Inc employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ushur, Inc are extremely happy with their total compensation at Ushur, Inc, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ushur, Inc are extremely happy with their team. 144 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Ushur, Inc are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ushur, Inc believe the environment at Ushur, Inc is positive. Most Participants believe the pace of work at Ushur, Inc is comfortably fast. About 43% of the employees at Ushur, Inc work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ushur, Inc are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Ushur, Inc employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Ushur, Inc report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of Ushur, Inc employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ushur, Inc employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of Ushur, Inc employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ushur, Inc employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of Ushur, Inc employees call their work environment positive
Environment
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H1B Visa
In 2019, Ushur, Inc applied for 9 H1B visas. Of the work permits applied for, 89% were approved.
Work Permit Application Outcome
Ushur, Inc has a total of 110 employees
9
Total Applied
H1B Applications Outcome
- 89% Granted (8 out of 9)
- 11% Denied (1 out of 9)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 9)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 9)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Ushur, Inc
Top
25%
Ushur, Inc currently ranks in the Top 25% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Ushur, Inc
Top
25%
Ushur, Inc currently ranks in the Top 25% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
74
eNPS Score
| 77% | Promoters |
|---|---|
| 20% | Passives |
| 3% | Detractors |
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Let Ushur, Inc Know You Want To Work There
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- Performance Bonus
- Office Perks
- Work From Home Policy
- Unique Office Space
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