AmeriHealth Caritas provides managing care solutions for individuals and families. Weiterlesen
Enjoy providing customer service to my members, the region (Louisiana, LA) the pay is okay, and love the co workers I work with.
Was hat Ihnen am Interviewprozess am besten gefallen?
Given the opportunity to ask questions
Was ist das Beste an Ihrem Vergütungspaket?
The 401K retirement plan which the company matches up to a certain percentage
Was gefällt dir am besten am Führungsteam?
That they give feedback and provide coaching for quality when needed to improve quality scores
Was läuft falsch und wie kann es verbessert werden?
The morale is down because the quality auditors are being extremely knit picking in regard to call details and not considerate of the customer's issue being resolved are helped. Also management does not communicate effectively on certain/specific news regarding correspondence sent to the members
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