That they give feedback and provide coaching for quality when needed to improve quality scores
Review from Customer Support Dept
Teamwork, respectful able to accept feedback and give it appropriately
Review from Customer Support Dept
Knowledgeable and very helpful when needed
The IBC leadership team cares about their employees; Amerihealth leadership is biased and you only get ahead by knowing someone.
They need to work for the company and the members, not themselves