Amerihealth Employee Reviews
Out of 41 Amerihealth employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Amerihealth improve their work culture. The Customer Support team, with 92% positive reviews, reports the best experience at Amerihealth compared to all other departments at the company.
Briefly describe your overall experience at your company
I have nothing bad to say about my company just all the best
Review from Customer Support Dept
What do you like best about the leadership team?
That they give feedback and provide coaching for quality when needed to improve quality scores
Review from Customer Support Dept
Teamwork, respectful able to accept feedback and give it appropriately
Review from Customer Support Dept
Knowledgeable and very helpful when needed
The IBC leadership team cares about their employees; Amerihealth leadership is biased and you only get ahead by knowing someone.
What does the leadership team need to get better at?
They need to work for the company and the members, not themselves
What is the best part about your compensation package?
I am not really happy with health benefit options but I try to make the best out of it
Review from Customer Support Dept
The 401K retirement plan which the company matches up to a certain percentage
Review from Customer Support Dept
Salary is exceptional and ability to earn bonus
Review from Customer Support Dept
Health benefits and time off
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Amerihealth yet.
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What are some of the best things about your team?
That it is my team.
we are there for each other if questions arise
Review from Customer Support Dept
People wanted to do the right thing
Ability to bring different experiences to the group
Review from Customer Support Dept
We all work together to get the job do e
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Amerihealth yet.
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What is most positive about the culture and environment at your company?
The co workers are helpful
trying to resolve issues with a first phone call
Review from Customer Support Dept
Room for advancement and ability to speak your mind constructively
Review from Customer Support Dept
What needs to change to make the company culture better?
Company culture will not change without a change in top leadership
The employees that work harder and do more than the others are not compensated for that. Some people make more money and do nothing
Treat people fairly; promote based on work ethic & merit- not by who they are related to or know.
What did you like most about the interview process?
I like that I was hired.
It was a different time, but clear that people cared
Given the opportunity to ask questions
Review from Customer Support Dept
All your experience is taken into account
Review from Customer Support Dept
It was so long ago I really don’t re
What would you improve about your company's interview process?
There aren't any Interviews reviews of Amerihealth yet.
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What makes you most happy at work?
Working with the participants and helping them find services
Review from Customer Support Dept
What's going wrong and how can it be improved?
senior leadership is now the current CEo?
The morale is down because the quality auditors are being extremely knit picking in regard to call details and not considerate of the customer's issue being resolved are helped. Also management does not communicate effectively on certain/specific news regarding correspondence sent to the members
Review from Customer Support Dept
Team morale in some departments is very low
Unappreciated; the dedication goes unnoticed.
What do you like best about your company?
There aren't any Outlook reviews of Amerihealth yet.
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What would you most like to see improved at your company?
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