Blue Cross Blue Shield of Illinois – BCBS of IL needs to drastically improve the competency of their "health care advocates". It is a frustrating experience when you call their customer service department. They are rarely ever able to answer the questions that I have, which results in being transferred to an escalation team member.
Helping our members and communities to be healthy and well is part of our mission. Our outreach efforts are a cornerstone of our business — a key part of the foundation for a better health care system for everyone.Weiterlesen
BCBS of IL needs to drastically improve the competency of their "health care advocates". It is a frustrating experience when you call their customer service department. They are rarely ever able to answer the questions that I have, which results in being transferred to an escalation team member.
Other Employee Reviews for Blue Cross Blue Shield of Illinois