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It started off great, but then management dysfunction overwhelmed and destroyed our ability to provide good customer service
Was hat Ihnen am Interviewprozess am besten gefallen?
I was interviewing with someone I knew
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Was ist das Beste an Ihrem Vergütungspaket?
The health benefits are unusually generous for the banking industry. The bonus structure is awful, however.
Was braucht das Führungsteam, um besser zu werden?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
Was läuft falsch und wie kann es verbessert werden?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Other Employee Reviews for East West Bancorp
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