I think the company is headed in the right direction, but there are still changes that need to be made.
Lack of innovation; desire to maintain status quo; zero focus on employee engagement (Happy employees = happy customers which equals happy shareholders); shocking lack of process, problem triage , planning and execution. "We've always done it this way" attitudes are rampant.
The environment is good, there is no problem there.
There are not enough training for employees.
There is room to make a difference.
