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I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant
Was hat Ihnen am Interviewprozess am besten gefallen?
The managers seemed very personable and professional.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The benefits and the friendships I have made with some of my coworkers
Was sind einige der besten Dinge an Ihrem Team?
On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs
Was läuft falsch und wie kann es verbessert werden?
Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini
Was braucht das Führungsteam, um besser zu werden?
Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.
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