ShipStation Employee Reviews
Out of 8 ShipStation employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping ShipStation improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There aren't any Leadership reviews of ShipStation yet.
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What does the leadership team need to get better at?
Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.
What is the best part about your compensation package?
There aren't any Compensation reviews of ShipStation yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs
What are some of the best things about your team?
On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of ShipStation yet.
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What is most positive about the culture and environment at your company?
The benefits and the friendships I have made with some of my coworkers
What needs to change to make the company culture better?
There aren't any Environment reviews of ShipStation yet.
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What did you like most about the interview process?
The managers seemed very personable and professional.
What would you improve about your company's interview process?
There aren't any Interviews reviews of ShipStation yet.
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What makes you most happy at work?
There aren't any Outlook reviews of ShipStation yet.
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What's going wrong and how can it be improved?
Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini
What do you like best about your company?
There aren't any Outlook reviews of ShipStation yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of ShipStation yet.
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