TracFone Wireless Angeforderte Firma
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I overheard on numeerous calls customers asking to speak to a supervisor and the representative hang up on them. Then when i get the call i am getting cursed out and have a hard time resolving issues.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
I think the whole company need a overhaul
Was braucht das Führungsteam, um besser zu werden?
Communication and enforcing proper protocol
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Better communication and team work
Was hat Ihnen am Interviewprozess am besten gefallen?
Friendly people very energetic environment
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I do not feel like i make enough money to endure the level of abuse from customers or coworkers
Was läuft falsch und wie kann es verbessert werden?
When customers have complaints that we can not solve and ask to speak to a supervisor we should be allowed to transfer calls to our managers instead of enduring the multiple call backs and hang ups.
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