-32
eNPS Score
Q&A With TracFone Wireless Employees
TracFone Wireless employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at TracFone Wireless
Be accurate, be able to really help the customer, and if it is TracFone error - They need to honor their word to the customer, not just lip service explaining CO policy - not really doing anything to correct a problem the customer has, caused by your representatives.....
Wanting a month for a replace phone
Customer Service and communication with customer
technical support for website - website is not sending me a code to my email to reset my password - hours on the phone with Tracfone, problem not fixed
customer service and the IT department
Q&A With TracFone Wireless Employees
IDX: 0 TOT: 33
What are your coworkers at TracFone Wireless like?
Not very friendly
What do people at TracFone Wireless think about the CEO? What do they do well and what can they improve?
Not good things. Employees do not time to spend to think, just work and work
What's the interview process like at TracFone Wireless?
go through three managers
What's the office vibe like at TracFone Wireless?
Toxic
What benefits does TracFone Wireless provide?
401K, paid vacation, quartely bonus, health insurance
How's the work life balance at TracFone Wireless?
If you allow, you will work after hours and during the weekend
How does TracFone Wireless make decisions around promotions?
No specific method. If your boss likes you, then you have the chance to be promoted
How's the vacation policy at TracFone Wireless?
15 days after one year
How's the work pace at TracFone Wireless?
Extremely stressful
How secure do you feel at your job at TracFone Wireless?
No security at all. You might get fired for vague reasons
How's the feedback proccess at TracFone Wireless?
Feedback is vague. After several months working there, I did not have any feedback.
How difficult is it to maintain a social life while in your job at TracFone Wireless?
Very difficult. Employees have no time to talk to each other. There is pressure to do the job all the time
How challenged are you at TracFone Wireless?
No challenge at all. There is no respect for the employee's opinion or experience
What's one thing you wish you'd known before joining TracFone Wireless?
The management skills
How's the morale at TracFone Wireless?
extremely low. several people left the company recently
What unique perks and benefits does TracFone Wireless provide?
401K, quartely bonus based on the revenue, two weeks vacation after one year and health insurance
What's the vibe like in the Marketing dept at TracFone Wireless? How many hours are you working?
Vibe is disrespectful and toxic
What's the Marketing team like at TracFone Wireless?
The majority has been working for years, but no Marketing experience or skills.
How's the leadership on the Marketing team at TracFone Wireless?
No leadership. The managers do not have any people skills. They do not respect or value their team. It is a toxic enviroment.
Curious about what work's like at TracFone Wireless?
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Should I work at TracFone Wireless?
26% of TracFone Wireless employees would encourage their friends to become coworkers, whereas 16% are neutral and 58% would not recommend working at TracFone Wireless to their friends.
| 26% | Promoters |
|---|---|
| 16% | Passive |
| 58% | Detractors |
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Recently Asked Questions about working at TracFone Wireless
- What are your coworkers at TracFone Wireless like?
- What do people at TracFone Wireless think about the CEO? What do they do well and what can they improve?
- What's the interview process like at TracFone Wireless?
- What's the office vibe like at TracFone Wireless?
- What benefits does TracFone Wireless provide?
