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Q&A With Verizon Employees

We believe in teamwork, because ideas can come from anyone. We believe our differences make a difference. And that we can make the world better than it was yesterday by sharing our success. We’re creating more opportunities for more people everywhere. It’s our promise. Our credo.

How employees describe working at Verizon

Working for a consulting firm for the company I was a former employee made the transition easy.

Review from IT Dept

A constant state of flux and no set direction other than growth. The constant fear that at any moment I could be let go.

Review from Sales Dept

It sucks I hate my job

Review from Customer Support Dept

Treat us fair and provide good benefits.

Review from Admin Dept

Very clear bonus bumps at various levels so it's easy to see what you could be making after promotions etc.

Review from Engineering Dept
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What it's like to work at Verizon

  • Verizon employees generally work 9.0 hrs a day
  • Employees at Verizon report the work pace is comfortably fast
  • On a typical day, employees at Verizon have 1 meeting
  • 83% of Verizon employees look forward to interacting with their team every day
  • Verizon employees most often take 20-30 paid vacation and sick days each year
  • 56% of Verizon employees report they are happy with their work life balance
  • Verizon employees typically get valuable feedback on how to improve at work Every Week
  • 68% of Verizon employees call their work environment positive

Q&A With Verizon Employees

Asked to all employees at Verizon

  • Top Employee Response

    I am a Solutions Manager in Retail. Over 40 hours I am paid halftime. I believe that is unfair because I am scheduled over 44 hours per week

  • Verizon is supportive for continuing education with 100% tuition reimbursement. Great medical and dental

  • Everythings good! Just wish that the return on the 401k plan, the return on was better. Maybe 1 to 3% return at best!

See 44 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    Embracing diversity and equality, Valuing all opinions at the table, creating a positive culture, sponsoring advancement for all levels

  • No consern for customers only sales numbers and if you got them to buy more

  • Try and work with your employees requests. Don't make things so difficult

See 40 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    To many other areas are not in any case with each other.

  • Environment is demoralizing for all levels of the organization. No one can seem to do anything right despite working very hard every day

  • I would need more than 140 characters to discuss this answer. There are issues both externally and internally.

See 38 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    The new office location. Simply beautiful and very classy. The atmosphere has change tremendously. Thank you Verizon

  • HBA my environment is perfect. Culture is to competitive. Forced sales without commission, in customer service.

  • Friendly people whonare willing to help others and work together to get the job done and done right

See 37 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    My team is fantastic our general manager and assistant mangers really support the employees

  • The coworkers are like family. The managers are half and half some are excellent while others lack and have no compassion or will to improve

  • One of the most helpful and friendly teams I have ever worked with

See 36 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    In house leadership phenomenal upper leadership's good but at times does not cover the most important stat. The aftermath....

  • Some of the leadership are truly there to help continue Verizons growth and helping associates also grow with the company.

  • I like 3 of my managers but 2 of them should go. The helpful fun ones need to stay and the condescending and rude ones need to go

See 34 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    The only meetings we had were to discuss upcoming changes. Need more time to discuss day to day issues.

  • In line you rely on your immetiade coworker for safety and quality. Since repair men and others were intergrated it line with no real traini

  • Bring back annual Employee Appreciation week to positively increase morale and excitement.

See 31 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    Mixed messages from corporate and local management. Direct managers don't allign with the corporate directive.

  • The bond between customer and company the clientele has been horrible because of company procedures and policies.

  • Better pay and decrease targets of what they want you to sell

See 31 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    Flexibility to work at my pace but staying focused with daily/weekly & monthly objectives.

  • Freedom, like I own a small piece of the company. I believe Verizon stays true to their credo; that although we may be big we act small

  • Being able to help my customers internally and externally.

See 28 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    Show some type of appreciation on an annual basis. Stop added more to our work load on a monthly basis while being reluctant to pay us more

  • Not paid enough to work through all the internal chaos and rework caused by poor implementations.

  • 20% less than from my ex Job and pay difference between TX and NJ

See 18 More Responses

Asked to all employees at Verizon

  • 2 phone interviews and 1-2 in person interviews.

  • 1 hour

  • Mine took about an hour

See 12 More Responses

Asked to all employees at Verizon

  • Work/life balance 3 weekends on and one off compensated with time and a half on Sundays is a poor trade. Also, scheduling by seniority sticks newer employees to evenings (or overnight) shifts as opposed to the desired 8-5 in perpituity until they hire new classes and senior members retire--a situation that can take years to decades!!!

  • The heavy hand of leadership

  • How quickly an entire compay’s culture can turn from empowering and fulfilling to micromanaged fast food leadership.

See 12 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    prorated on years of service

  • new hire - 2 weeks that increases with tenure

  • 3-6 weeks based on service, updated at end of 2019

See 12 More Responses

Asked to all employees at Verizon

  • Frequent if you work in an older technology.

  • All the time for the past few years

  • On the wireline Division...every quarter.

See 11 More Responses

Asked to all employees at Verizon

  • Old technology sales are dropping while new technology like SDN and digital and cloud

  • Everywhere in Verizon is looking to reduce down in staff to the point to where it hurts.

  • Wireless and Network. Wireline is a loss cause

See 11 More Responses

Asked to all employees at Verizon

  • Know the hiring manager or be the same race or have the same political views.

  • Just talk, be nosey don't be afraid to recommend

  • Have examples ready

See 10 More Responses

Asked to all employees at Verizon

  • Get read of ever leader at director level and above and get some fresh ideas and approaches.

  • Hiring needs to be handeled by a 3rd party not the hiring manager. They hire all their friends and nothing more.

  • Changes to retail hours and compensation need to be made

See 10 More Responses

Asked to all employees at Verizon

  • Verizon counts heads for every race except whites. They don’t hire the best person they hire the right race to make it seem very diverse.

  • Def got diversity

  • In my group it's all white men leading teams

See 9 More Responses

Asked to all employees at Verizon

  • Elder care and child care

  • Benefits are no longer competitive

  • 50% off cell phone.

See 9 More Responses

Asked to all employees at Verizon

  • pure favoritism in IT

  • Favoritism

  • Promotions are typically initiated by the manager.

See 9 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    Terrible. You are expected to answer calls and emails late into the night and early morning. Working from home is considered slacking off by some leaders.

  • Non existent unless you’re an executive

  • 5 out of 10

See 9 More Responses

Asked to all employees at Verizon

  • Cubicles with headsets with locked cabinets for personal effects. TV's on every wall for trouble shooting and watching events. "Info panels" to "advertise" Company initiatives. Kitchens for food from home, main level has gym, cafeteria, and cafe with a Starbucks.

  • Cubes, trying to modernize some locations to open concept

  • Open...bring headsets

See 8 More Responses

Asked to all employees at Verizon

  • Stressed to meet often unobtainable metrics. Little to no training offered on new equipment or processes cause learning on the fly or coming in early to learn on your own time.

  • Somewhat low. Management isn’t transparent and is slow or lacking communication

  • Always above par!

See 8 More Responses

Asked to all employees at Verizon

  • Top Employee Response

    He does not seek diversity in his own direct report team. He's very traditional in his approach.

  • Hans is new. Hard to tell Problem is that they keep moving around ineffective leaders making bad decisions.

  • He is over paid figure head.

See 8 More Responses

Asked to all employees at Verizon

  • Tough, thourogh, and mind- provoking.

  • Doesn’t really matter. People hire who they like often causing discrimination against some races

  • Better

See 6 More Responses

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Should I work at Verizon?

40% of Verizon employees would encourage their friends to become coworkers, whereas 25% are neutral and 35% would not recommend working at Verizon to their friends.

5
eNPS Score
40%Promoters
25%Passive
35%Detractors
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