5
eNPS Score
Q&A With Verizon Employees
We believe in teamwork, because ideas can come from anyone. We believe our differences make a difference. And that we can make the world better than it was yesterday by sharing our success. We’re creating more opportunities for more people everywhere. It’s our promise. Our credo.
How employees describe working at Verizon
Working for a consulting firm for the company I was a former employee made the transition easy.
Review from IT Dept
A constant state of flux and no set direction other than growth. The constant fear that at any moment I could be let go.
Review from Sales Dept
Treat us fair and provide good benefits.
Review from Admin Dept
Very clear bonus bumps at various levels so it's easy to see what you could be making after promotions etc.
Review from Engineering Dept
The work is somewhat challenging and the days are long but the compensation is good so I believe it is a fair job.
Review from IT Dept
What it's like to work at Verizon
- Verizon employees generally work 9.0 hrs a day
- Employees at Verizon report the work pace is comfortably fast
- On a typical day, employees at Verizon have 1 meeting
- 82% of Verizon employees look forward to interacting with their team every day
- Verizon employees most often take 20-30 paid vacation and sick days each year
- 56% of Verizon employees report they are happy with their work life balance
- Verizon employees typically get valuable feedback on how to improve at work Once a month
- 67% of Verizon employees call their work environment positive
Q&A With Verizon Employees
IDX: 0 TOT: 140
What is the best part about your compensation package at Verizon?
Top Employee Response
I am a Solutions Manager in Retail. Over 40 hours I am paid halftime. I believe that is unfair because I am scheduled over 44 hours per week
Verizon is supportive for continuing education with 100% tuition reimbursement. Great medical and dental
Bureaucratic environment where opinions and minds aren't valued
What does the leadership team at Verizon need to get better at?
Top Employee Response
Embracing diversity and equality, Valuing all opinions at the table, creating a positive culture, sponsoring advancement for all levels
No consern for customers only sales numbers and if you got them to buy more
Try and work with your employees requests. Don't make things so difficult
What's going wrong and how can it be improved at Verizon?
Top Employee Response
To many other areas are not in any case with each other.
Environment is demoralizing for all levels of the organization. No one can seem to do anything right despite working very hard every day
I would need more than 140 characters to discuss this answer. There are issues both externally and internally.
What is most positive about the culture and environment at Verizon?
Top Employee Response
The new office location. Simply beautiful and very classy. The atmosphere has change tremendously. Thank you Verizon
HBA my environment is perfect. Culture is to competitive. Forced sales without commission, in customer service.
Friendly people whonare willing to help others and work together to get the job done and done right
What are some of the best things about your team at Verizon?
Top Employee Response
My team is fantastic our general manager and assistant mangers really support the employees
The coworkers are like family. The managers are half and half some are excellent while others lack and have no compassion or will to improve
One of the most helpful and friendly teams I have ever worked with
What do you like best about the leadership team at Verizon?
Top Employee Response
In house leadership phenomenal upper leadership's good but at times does not cover the most important stat. The aftermath....
Some of the leadership are truly there to help continue Verizons growth and helping associates also grow with the company.
I like 3 of my managers but 2 of them should go. The helpful fun ones need to stay and the condescending and rude ones need to go
What do your coworkers need to improve and how could you work together better at Verizon?
Top Employee Response
The only meetings we had were to discuss upcoming changes. Need more time to discuss day to day issues.
In line you rely on your immetiade coworker for safety and quality. Since repair men and others were intergrated it line with no real traini
Bring back annual Employee Appreciation week to positively increase morale and excitement.
What needs to change to make the company culture better at Verizon?
Top Employee Response
Mixed messages from corporate and local management. Direct managers don't allign with the corporate directive.
The bond between customer and company the clientele has been horrible because of company procedures and policies.
Better pay and decrease targets of what they want you to sell
What makes you most happy at Verizon?
Top Employee Response
Flexibility to work at my pace but staying focused with daily/weekly & monthly objectives.
Freedom, like I own a small piece of the company. I believe Verizon stays true to their credo; that although we may be big we act small
Being able to help my customers internally and externally.
Why do you feel undervalued and what would make you feel better about your compensation at Verizon?
Top Employee Response
Show some type of appreciation on an annual basis. Stop added more to our work load on a monthly basis while being reluctant to pay us more
Not paid enough to work through all the internal chaos and rework caused by poor implementations.
20% less than from my ex Job and pay difference between TX and NJ
How long do the interviews usually take at Verizon?
2 phone interviews and 1-2 in person interviews.
1 hour
Mine took about an hour
What's one thing you wish you'd known before joining Verizon?
Work/life balance 3 weekends on and one off compensated with time and a half on Sundays is a poor trade. Also, scheduling by seniority sticks newer employees to evenings (or overnight) shifts as opposed to the desired 8-5 in perpituity until they hire new classes and senior members retire--a situation that can take years to decades!!!
The heavy hand of leadership
How quickly an entire compay’s culture can turn from empowering and fulfilling to micromanaged fast food leadership.
How's the vacation policy at Verizon?
Top Employee Response
prorated on years of service
Vacation policy is great but make you feel guilty for taking it
new hire - 2 weeks that increases with tenure
How common are layoffs at Verizon?
Frequent if you work in an older technology.
All the time for the past few years
On the wireline Division...every quarter.
What part of Verizon's business is growing fastest? What part is having difficulties?
Old technology sales are dropping while new technology like SDN and digital and cloud
Everywhere in Verizon is looking to reduce down in staff to the point to where it hurts.
Wireless and Network. Wireline is a loss cause
How do I do well in an interview at Verizon?
Know the hiring manager or be the same race or have the same political views.
Just talk, be nosey don't be afraid to recommend
Have examples ready
If you could make changes, how would you improve the culture at Verizon?
Get read of ever leader at director level and above and get some fresh ideas and approaches.
Hiring needs to be handeled by a 3rd party not the hiring manager. They hire all their friends and nothing more.
Changes to retail hours and compensation need to be made
How much diversity is there among employees at Verizon?
Verizon counts heads for every race except whites. They don’t hire the best person they hire the right race to make it seem very diverse.
Def got diversity
In my group it's all white men leading teams
What unique perks and benefits does Verizon provide?
Elder care and child care
Benefits are no longer competitive
50% off cell phone.
How does Verizon make decisions around promotions?
pure favoritism in IT
Favoritism
Promotions are typically initiated by the manager.
How's the work life balance at Verizon?
Top Employee Response
Terrible. You are expected to answer calls and emails late into the night and early morning. Working from home is considered slacking off by some leaders.
Non existent unless you’re an executive
5 out of 10
What's the office layout like at Verizon?
Cubicles with headsets with locked cabinets for personal effects. TV's on every wall for trouble shooting and watching events. "Info panels" to "advertise" Company initiatives. Kitchens for food from home, main level has gym, cafeteria, and cafe with a Starbucks.
Cubes, trying to modernize some locations to open concept
Open...bring headsets
How's the morale at Verizon?
Stressed to meet often unobtainable metrics. Little to no training offered on new equipment or processes cause learning on the fly or coming in early to learn on your own time.
Somewhat low. Management isn’t transparent and is slow or lacking communication
Always above par!
What do people at Verizon think about the CEO? What do they do well and what can they improve?
Top Employee Response
He does not seek diversity in his own direct report team. He's very traditional in his approach.
Hans is new. Hard to tell Problem is that they keep moving around ineffective leaders making bad decisions.
He is over paid figure head.
How would you compare interviewing at Verizon to other places you've interviewed?
Tough, thourogh, and mind- provoking.
Doesn’t really matter. People hire who they like often causing discrimination against some races
Better
Curious about what work's like at Verizon?
Anonymously Ask Verizon Employees Any Question
Should I work at Verizon?
41% of Verizon employees would encourage their friends to become coworkers, whereas 23% are neutral and 36% would not recommend working at Verizon to their friends.
| 41% | Promoters |
|---|---|
| 23% | Passive |
| 36% | Detractors |
