What's one thing you wish you'd known before joining Verizon?

Work/life balance 3 weekends on and one off compensated with time and a half on Sundays is a poor trade. Also, scheduling by seniority sticks newer employees to evenings (or overnight) shifts as opposed to the desired 8-5 in perpituity until they hire new classes and senior members retire--a situation that can take years to decades!!!

I wish that you were trained for leadership. It’s kinda like the kid who doesn’t have a dad trying out for a sports team. He doesn’t get picked for the team because no one ever taught him to play. Some of us would be great leaders if taught to lead.

It was made out to be convesating with customers and showing then these gadgets...well I was not informed how bad the managers will ride you and make you feel you shouldn't be there when numbers aren't hut

The job is stressful just like anything else dealing with the public BUT it's what you make it. I wouldn't change my decision for the world.

That the customers could be as brutal as they are sometimes and the high difficulty of some of them to work with

How quickly an entire compay’s culture can turn from empowering and fulfilling to micromanaged fast food leadership.

That they could take my pension away and force managers to work weekends with out paying us.

How many times we would need to relocate due to poor management and poor number reporting

Things are like IBM 1985 although the company portrays itself as cutting edge and innovative

How they treat long term employees. I wouldn't have taken time from my family.

Exactly what I wanted to be when I grew up

That they planned to outsource my job

The heavy hand of leadership

More about the company functions

The lottery numbers.