Verizon Employee Reviews
Out of 1741 Verizon employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Verizon improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Verizon compared to all other departments at the company. The IT team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 5 days ago
Review from Operations Dept · Posted 8 days ago
Posted 20 days ago
Posted 21 days ago
What do you like best about the leadership team?
Pushing the company forward aggressively
Posted 5 days ago
Very kind and helpful. Very understanding ans uplifting
Posted 12 days ago
They are there to support their people. Majority of them actually care about what is going on in the lives of their people.
Posted 13 days ago
The leadership team is awesome.
Posted 20 days ago
Flexibility, they support the team
Posted 21 days ago
What does the leadership team need to get better at?
Everything clearly this jobs a joke
Posted a month ago
Better communication and rewards for hard work
More transparency and better commission structure that rewards hard working reps
Understanding that we are humans and trying to help us not just scold and talk down to. Theyre so separated from their times as reps. They made great commission selling nothing and now we have way more products and goals with less commission
being present and actually knowledgeable
What is the best part about your compensation package?
50 % off phone bill.
Posted 20 days ago
The 401k package is great
Posted 21 days ago
Benefits and base pay is good
Everything is great about the package.
Review from Design Dept
Annual salary plus 20% bonus
Why do you feel undervalued and what would make you feel better about your compensation?
compared to other orgs Verizon is paying me way much less
Review from Operations Dept · Posted 8 days ago
As a leader i make $25 an hour. There are reps that make maybe $2 leas than me as a base. Im required to work OT but not get paid for it. I have to work some type of part time just to make sure my family can enjoy life.
Posted 13 days ago
Wireless employees are paid significantly less than wireline employees at Verizon.
There isn't enough recognition and there is not emphasis placed on career growth. There is no clear path for growth either. It is very subjective.
the work and responsibilities keep piling up and the entire team gets no recognition for the hard work we manage and no compensation other than the standard yearly raise. Any promotions are done at "raise time" so they actually don't have to give you a promotion raise.
What are some of the best things about your team?
Teamwork, honesty, and respect sum things up.
Posted 13 days ago
Everyone works together and helps out.
Posted 20 days ago
They are incredibly useful employees
Posted 21 days ago
The ONLY reason im still here is because my sibling works at verizon as well
Posted a month ago
Committed to customers. Loyal to the company. Smart.
What do your coworkers need to improve and how could you work together better?
They could learn policy and procedure better and actually care about the company that pays them.
Less personal talk that wastes 1/2 the scheduled meeting time.
Stop relying on the top sales rep to continue hitting quota
they're lazy. they dont want to learn
Infeel bad but the hiring team is downgraded vastly in the past years. Everyone should be given a fair chance but they hire people who clearly should not be working here.
Review from Sales Dept
What is most positive about the culture and environment at your company?
My direct team, which just means my district. There isn't much interaction with others.
Posted 13 days ago
It is just fun and exciting.
Posted 20 days ago
We are team players, great team
Posted 21 days ago
I have the support of my first & second level managers.
the culture of the team
What needs to change to make the company culture better?
Hold managers accountable for poor leadership. Leading is an action, not a corporate buzzword. People are resigning weekly in our area and our Director continues to shine. Outrageous.
More accountability and actual resolution of issues in a timely manner
They need to pay people more and increase commission from team to individual and take into account how they used to.
Better pay, better hours, we dont need to be here until 7pm, learn how to hire, train your management. Admit failure when you create a new pos system and its a flop stop forcing it and admit defeat.
Review from Sales Dept
Pay more and bring back bonuses. Quit expecting specialized departments to be experts in every feild.
What did you like most about the interview process?
That at one point it was rigorous and that you had to make it thru three steps to be hired.
Posted 13 days ago
I only had 1 interview.
Posted 20 days ago
The fact all the lies theyve told have gone unchecked is harious
Posted a month ago
Most employees seemed to be adept to the job they were offered. The pretesting by the company helps to reduce getting employees that are "clueless" about what they're doing - or have difficulty learning their job.
Very laid back atmosphere and very friendly
What would you improve about your company's interview process?
They need to take a class on how to interview. I asked more questions than they did.
They should disclose basic salary in the interview.
Easy as it can be
Don't let people that haven't done the job interview for the role and involve all whom are effected by the hire to be involved in the decision.
Review from Sales Dept
just make if fair and honest without bias
Review from Customer Support Dept
What makes you most happy at work?
Making the most money i possibly can.
Posted 13 days ago
My co-workers and the work we do serving public sector.
I’m blessed to be working from hom
The group of guys I work with; the pay I earn.
The pay check and when its time to leave
What's going wrong and how can it be improved?
They need to improve customer service wait times. Increase hourly and commission. Lower DM and higher ups pay so they see our struggles. And make realistic monthly goals
Upper management is hired from University grads in business. Well this ain't Henry Fords production line and these green horns don't get it, yet they benefit from bad decisions. "Verizon reserves the right to make bad decisions"
Review from Operations Dept
Get away from the customer is always right mentality and allow the workers to stand up for themselves on a call. Stop trying to appease the customers every whim
Customers are not happy due to lack of staff and overselling
They don't disclose their policy in the website
What do you like best about your company?
My coworkers are great people
Growing into actions are matching their language of empathy, compassion and caring
Review from Marketing Dept
travel, product kickoffs, people, pay, benefits
Positivity commute and compensations .work
Review from IT Dept
It’s a challenging job that pays well with excellent benefits
Review from Customer Support Dept
What would you most like to see improved at your company?
Career growth and the promotion process as well as compensation
Considering more qualified females in leadership and at analyzing salary comparisons for black women
Review from Marketing Dept
New leadership. They keep shuffling bad leaders around and never hold them accountable for their results.
Review from Marketing Dept
management philosophies, needs to become an employee centric company
Social comprehension
Review from Customer Support Dept