5
eNPS Score
Q&A With Verizon Employees
We believe in teamwork, because ideas can come from anyone. We believe our differences make a difference. And that we can make the world better than it was yesterday by sharing our success. We’re creating more opportunities for more people everywhere. It’s our promise. Our credo.
How employees describe working at Verizon
Working for a consulting firm for the company I was a former employee made the transition easy.
Review from IT Dept
A constant state of flux and no set direction other than growth. The constant fear that at any moment I could be let go.
Review from Sales Dept
Treat us fair and provide good benefits.
Review from Admin Dept
Very clear bonus bumps at various levels so it's easy to see what you could be making after promotions etc.
Review from Engineering Dept
The work is somewhat challenging and the days are long but the compensation is good so I believe it is a fair job.
Review from IT Dept
What it's like to work at Verizon
- Verizon employees generally work 9.0 hrs a day
- Employees at Verizon report the work pace is comfortably fast
- On a typical day, employees at Verizon have 1 meeting
- 82% of Verizon employees look forward to interacting with their team every day
- Verizon employees most often take 20-30 paid vacation and sick days each year
- 56% of Verizon employees report they are happy with their work life balance
- Verizon employees typically get valuable feedback on how to improve at work Once a month
- 67% of Verizon employees call their work environment positive
Q&A With Verizon Employees
IDX: 75 TOT: 140
What is the best thing about working at your company?
Pay
Pay is very competitive
The other employees.
If you could improve anything in your team, what would it be?
Upper management speaking with line management before making changes, to get a better perspective on potential impacts.
Feel like they make a difference
Attention to detail
How many women are in your team? is it diverse enough?
7 yes diverse
There is one female in my work group; however, IT is probably the least diverse in any company.
0. I am only non-indian in 100 people.
How hard is it to get promoted at Verizon?
Yes. Must show very uncommon qualities and extensive improvement to unreasonable metrics to get noticed. Playing favorites is very common.
Very political as you work up and highly based on diversity numbers. Not focused on hiring the right person. So it’s very difficult.
What is the daily attire at Verizon?
Polo shirt with jeans or khakis, Non-revealing blouse with jeans or khakis.
Casual
What is Verizon's policy towards pets in the workplace?
Keep them away.
No pets except for use for a disability. Like seeing eye dogs.
What's the internship program like at Verizon?
Excellent
I do know that they offer positions how it is how its ran I do not know personally
How does Verizon measure success and growth in the Customer Support department?
Average handle time, number of calls taken, sales volume, call transfers, schedule adherence, call evaluation, 5*servays (perfect or not) tech support (dishpatches, dropships,), and customer live agreement to dispatch or contract changes via text or email.
Strictly by sales numbers and calls per hour. No consideration for customer feedback, which is a mistake
How does Verizon handle HR issues?
Exhaustingly with tons of unnecessary paperwork, tons of union attended meetings that I have challenged and won in court with settlements.
Very professional and swift
What kind of interview questions do they ask when hiring someone in the Sales department at Verizon?
basically they want to know that you can hold a conversation and you can tie back to that person to why they should want that product you have to dig know the questions to ask and be able to get the customer to feel the urgency the need for that product. they also want to see that if you don't know the answer you're willing to find it and luckily it seems like they do not want customer service anymore so if you're a sales person and all about that money that's the place to go if you like to help people and you want to sleep at night don't work there
Five Star interview process. Know your numbers bring them to the table
What's the pay like for Design roles at Verizon?
Average
Pay is competitive
What's the pay like for Engineering roles at Verizon?
Above average
Standard but not great
What's the vibe like in the Engineering dept at Verizon? How many hours are you working?
44-48 per week but its a pleasurable experince.
Work life is balance is good
What's the Sales team like at Verizon?
Just depends on store GMs are really under pressure and it all rules down hill.
Pretty awesome! I love my Verizon family. They are Under commissioned on sales and not enough time off but the people are awesome
If you could fix one thing about your team, what would it be?
Take more ownership and motivation to do more
Having favoritism
How long does it take to hear back after applying to Verizon?
It depends on the position and the recruiter/hiring manager.
How are the healthcare options at Verizon?
Fantastic. Broad coverage, very low contributions.
What is the company mobility like at Verizon?
A+ but not applied uniformly
How are the career growth opportunities on the Design team at Verizon?
None, they disbanded and outsourced all design work with the new CEO
What's the Engineering team like at Verizon?
They really support each other
What's the vibe like in the Design dept at Verizon? How many hours are you working?
Vibe is fast paced working 50 hrs a week plus.
What's the pay like for Operations roles at Verizon?
Average
What's the vibe like in the Operations dept at Verizon? How many hours are you working?
Close knit. 8
How's the leadership on the Operations team at Verizon?
Getting better
Curious about what work's like at Verizon?
Anonymously Ask Verizon Employees Any Question
Should I work at Verizon?
41% of Verizon employees would encourage their friends to become coworkers, whereas 23% are neutral and 36% would not recommend working at Verizon to their friends.
| 41% | Promoters |
|---|---|
| 23% | Passive |
| 36% | Detractors |
