TracFone Wireless Leadership Employee Reviews
What do you like best about the leadership team?
The focus on employees well being
They are approachable , relatable and Respect and invite all ideas to lead to better working environment.
Being at TracFone for 20+ years and seeing so many changes, I couldn't be happier with our Executive team members and their vision.
What does the leadership team need to get better at?
Communication and enforcing proper protocol
We need to figure out how to trust our customers. Many of our customers are elderly, hard of hearing, and have never used texting yet we require them to read a six-digit number back to us using a text message. We also require them to tell us the last four digits of the serial number and a password.
- Listening to employees - Embracing change and transformation - More agile in the decision making progress - Break away from the traditional products and services, try new, innovative solutions, think outside the box, out of their comfort zone - Embrace the modern office, digital, flexible, remote
Understand Business and Bring Right Leadership
no leadership. Moral harassement is frequent