Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Premios comparablemente

Best Company Perks & Benefits 2020 (Large Companies)

Airbnb Empresa Reclamada

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." leer más

EMPLEADOS PARTICIPANTES: 435

Calificaciones totales: 3748

CEO: Brian Chesky

HR or Marketing? Claim Your Free Employer Account

Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

¿Qué es lo que más te gusta de tu equipo directivo?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked
Revisión de Liderazgo/Directiva del Departamento de Ingienería · Publicado hace 9 años

¿Qué es lo que más te gusta de tu empresa?

Culture
Revisión de Sentimiento del Departamento de Ingienería · Publicado hace 9 años

¿Qué es lo que te hace más feliz en el trabajo?

Good work assignments, clear goals.
Revisión de Sentimiento del Departamento de Operaciones · Publicado hace 10 años

¿Qué va mal y cómo puede mejorarse?

Hiring process is impossible
Revisión de Sentimiento · Publicado hace 10 años

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

People
Revisión de Ambiente · Publicado hace 9 años

Califica tu empresa

Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies