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Fun work, customers are great, company is getting worse.
¿Qué son algunas de las mejores cosas de tu equipo?
Great skills, great back ground, unfortunately they are not support by senior management.
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¿Qué es lo que te hace más feliz en el trabajo?
Getting to help customers find new ways to grow revenue, cut costs, or take out inefficiencies.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The pay scale does not compare well to competition - lower salary, lower bonuses, fewer benefits.
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¿Qué va mal y cómo puede mejorarse?
Put focus back on the customers and making them successful, support employees who are trying to help customers.
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¿Qué es lo mejor de tu paquéte de compensación?
Compensation is one measure, but a more important point is that we have great customer feedback, which makes it easier to grow relationships and improve compensation by helping more clients.
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¿Qué necesita mejorar el equipo directivo?
Taking care of customers - we have significant churn in our customer base, usually due to over focus on finances and not enough focus on making project / customer successful
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We have a can do attitude - we try to go above and beyond for customers in every interaction and that comes through in the way our teams come together internally.
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¿Qué es lo que más te gusta de tu equipo directivo?
We are in a time of significant change, our management team is working quickly through a number of changes, while keeping the customer and the employees at the forefront of decision making.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
We need to better support customers and employees. The policies of the company change frequently for the worse - typically all about financials and nothing to do with employees or customer experiences.
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