HR or Marketing? Claim Your Free Employer Account
It started off great, but then management dysfunction overwhelmed and destroyed our ability to provide good customer service
¿Qué fue lo que más te gustó del proceso de entrevista?
I was interviewing with someone I knew
Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Revisión
¿Qué es lo mejor de tu paquéte de compensación?
The health benefits are unusually generous for the banking industry. The bonus structure is awful, however.
Revisión
¿Qué necesita mejorar el equipo directivo?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
Revisión
¿Qué va mal y cómo puede mejorarse?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Revisión
Other Employee Reviews for East West Bancorp
×