Family Video Employee Reviews | Comparably
At Highland Ventures Ltd., our mission is to make a positive impact on the communities we serve. To achieve this, we empower our employees to be the best they can be, enabling them to provide outstanding service to our customers and be engaged members in their community. leer más
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Family Video Employee Reviews

Out of 68 Family Video employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Family Video improve their work culture. The Ventas team, with 73% positive reviews, reports the best experience at Family Video compared to all other departments at the company.

Describa brevemente su experiencia general en su empresa

I am awesome at my job, and would like to learn more management material

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Fun, fast paced, and comfortable.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

Competitive and fun. Challenging but rewarding.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

They have done a fantastic job at the executive level just keeping a video store in business.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

We all are treated as family

Revisión Review del Departamento de Ventas · Publicado hace 7 años

They're friendly and super easy to work with. Everyone loves movies and TV shows so it's super easy to talk to everyone and get along.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

Seeing us as people and making feel like valued members

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Finding a way to make sure the company does not collapse and following federal employment law.

Revisión Publicado hace 7 años

learning their jobs and communication

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The team needs to work on scheduling, punctuality, and finding additional quality people to add to the team.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Following the law - Full time employees are not permitted to take lunch breaks.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

401k, paid holidays and personal days

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Earning commissions on a variety of sales.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

the best part is making commission

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The pay is fair and there are chances to earn a litttle commission.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

While the offered pay may seem lower than average, there is opportunity for commission based sales. There are a lot of company competitions for these sales, it is a lot of fun and is a wonderful bonus for working hard!

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

you do not get any sort of benefits because only people who work full time do and only the manager assigns that much time for herself

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The company does not follow federal employment law. We are not permitted any breaks regardless of how long of a shift we are required to work.

Revisión Publicado hace 7 años

I feel like they should pay us a little higher.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Many of these stores are suffering financially, raises are given out in dimes. While the lower hourly rate is compensated with a small commission, it rarely adds up over $50 monthly due to lower income customers.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

This is a minimum wage starting job and raises are not very much. I received only $0.15 with an exceptional review after my first review. It was a job to get me by while I'm back in school. But aside from free pre-release movies and half-price on most rentals, there are no real benefits.

Revisión Publicado hace 8 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

Upbeat and friendly. Knowledgeable and committed.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

we are all friendly too each other and can joke around and be honest and ask for help when we need it

Revisión Review del Departamento de Ventas · Publicado hace 7 años

All of the staff is friendly.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

It is a friendly atmosphere

Revisión Publicado hace 7 años

Teams change quickly and employees are often shared with multiple locations. Everyone is great to work with, there's really not a lot that can go wrong in a movie rentals!

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

learning their jobs and knowing the importance of customer service. They also need to know that everything in the store reflects who we are as employees

Revisión Review del Departamento de Ventas · Publicado hace 7 años

There are no meetings. As for the co-workers, they are nice people and pretty fun to work with, but many are kids or just don't care so it makes the job that much harder to do a good job when I pull the slack constantly.

Revisión Publicado hace 8 años

Some are allowed to work without any oversight or communication and seem to be above following deadlines. New designs are expected to be completed without consulting the crew building them leading to endless revisions and rework. Bottom line is communication would eliminate the headaches.

Revisión Publicado hace 8 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

Customer service can always be hard at times but we keep a friendly atmosphere that they enjoy.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

learning the regular customers names and becoming more comfortable and invested in the friends you make

Revisión Review del Departamento de Ventas · Publicado hace 7 años

A very helpful and positive attitude about serving the customer and taking care of their needs.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The interactions with people I work with and members of the community is usually positive

Revisión Publicado hace 7 años

my customers are incredible. I love them and they love me!

Revisión Review del Departamento de Ventas · Publicado hace 7 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

I think the company itself has so much going on that the corporation has lost touch with the actualities of some of the businesses.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

There is constant pressure and endless intimidation tactics coming from the management office where you are reminded on how easily you can be replaced if you don't like the atmosphere. It is not a very friendly place considering their name is family video.

Revisión Publicado hace 8 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

We dont just hire anyone. We look for friendly and outgoing peole who can sell.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

the district manager seemed very approachable

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Interaction with the manager and district manager.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

meeting the district manager, Andrea Scharf

Revisión Review del Departamento de Ventas · Publicado hace 7 años

How relatable the managers were.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

There aren't any Interviews reviews of Family Video yet.
Be the first to contribute a review.

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

Competition, running my own store like my own business. Meeting new people and helping them meet their needs.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

when i am the only employee, it makes me feel like i am in charge of the situation completely and i like that power

Revisión Review del Departamento de Ventas · Publicado hace 7 años

When everything goes very smoothly, and I sell a lot of commission items.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Doing everyone else's job so that our store benefits from it. Considering all the employees are lazy, including the store manager

Revisión Review del Departamento de Ventas · Publicado hace 7 años

I love movies and it gives me the chance to talk about movies all day long.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

The main issue is not being permitted to take lunch breaks as required by OSHA. If the company would follow the law, I would be a fairly happy employee.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

We could have stronger leaders, better pay to motivate better people to apply.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

There's nothing that can fix it. I just need to move on to something else. Mainly, I've discovered that while I work well in the retail setting, it's not something I enjoy and I'm not completely comfortable working with people on this constant basis.

Revisión Publicado hace 8 años

Endless intimidation, and a rapidly deteriorating company morale. At this point the chickens may have come to roost and the descent is at a point of no return.

Revisión Publicado hace 8 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

commission and free rentals with great sales

Revisión Review del Departamento de Ventas · Publicado hace 7 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

a new store manager who doesnt spend 8% of her time doing drugs in the employee bathroom

Revisión Review del Departamento de Ventas · Publicado hace 7 años
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