Inside Real Estate Employee Reviews

I feel empowered to get up every day and speak to our customers about the best product, people and culture in Prop Tech. I truly believe in the leadership and the direction we are going as an organization to better the lives of the employees and the consumers.

Revisión Publicado hace 4 años

Very foreword thinking and great culture. Do believe the customer success/ account managers are underpaid.

Revisión Publicado hace 5 años

Really like it here. The team knows how to pull together

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

it's a great company. No company is ever perfect, but this is a really great spot for me

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

It is pretty great. However, I feel like we run into the same issues over and over again which can be very frustrating.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Their passion and values to continue growth.

Revisión Publicado hace 5 años

Openness to communication and adaptability to COVID

Revisión Publicado hace 6 años

We've grown a lot over the past couple of years, and they have kept us moving in the right direction and leading the industry

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

really experienced leadership team, and I think they have a vision for where we are going as a company

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

There is a lot of experience being brought in. Solid understanding of the market and the needs.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Leadership, as with the rest of the departments, needs more people. Leadership needs to "own" less roles.

Revisión Publicado hace 8 años

Company communication. There are new things that are introduced to the public and employees are not made aware until after the fact. There are so many avenues that employees are expected to keep track of - ie, FB, Confluence, Email, etc. Overwhelming..

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Getting a clear understanding of the request and then proactively reaching out to address the issues vs reactive

Revisión Review del Departamento de Ventas · Publicado hace 8 años

They are great at big picture and communicating big picture, but they need to get better at knowing what the granular level of what day to day issues our clients encounter so we can streamline toward a bigger picture.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

They are thinking too much in the now, and don't aren't thinking about long-term processes.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

I like the fact that we're regularly reviewed with our mgr and get to look at how to grow

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I always want to make more, but it is fair for where I'm at in my career

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The compensation seems fair and about with the market

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Having a retirement fund option is my favorite part. I would love it even more if the company matched what is paid in.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Salary is fair for my position, and I appreciate the 10 days of PTO with my current tenure and the possibility of that going up as my tenure increases. Free snacks in the break room are great.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The amount of accounts I manage and escalations I deal with daily are substantial, and for this industry the pay is below the standard.

Revisión Publicado hace 5 años

Base pays are below national standard and we are just outside San Diego where COL is way above national average.

Revisión Publicado hace 6 años

Particularly in the benefits arena. 401k matching, a better 401k provider, better PTO, better opportunities for commissions and bonuses. Higher Salary.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Having an opportunity to earn a more frequent bonus or incentive.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I would like 401K matching options but would rather have a Bonus. Inside state coverage for health insurance would be nice.

Revisión Publicado hace 8 años

The positive energy everyone brings every day is something I felt lacking at previous jobs and the fact that leadership will listen to the feedback even if it is negative and try and find a solution to make everyone feel like their feelings and thoughts are heard.

Revisión Publicado hace 4 años

Great people, very open and all on the same page.

Revisión Publicado hace 5 años

We try to keep meetings to a minimum and get to the things that make a difference for the customers

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

We have good mojo together. The team knows how to work hard but still have fun

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Our team seems to communicate well, and everyone is willing to help each other out.

Revisión Publicado hace 8 años

I feel like, for the most part, we do really well. We get the job done. However, I feel like there is a lack of vision and desire to go above and beyond. I believe that we need more career development opportunities that are employee led.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I feel the level of pay for what they are expected to do is not on par with other SaaS companies. Very hard to keep co-workers devoted.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I feel detached from my manager, but my fellow employees are great to work with.

Revisión Publicado hace 8 años

More communication both in timeliness and functionality. Most meetings cover the same topics discussed in previous meetings and most requests are not resolved.

Revisión Publicado hace 8 años

We have a small team. half new half old.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The focus on customer success. Never perfect, but always working on it

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The ability to still have a good time and support each other while working hard toward our goals

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The environment is fun and non-threatening. It is fast-paced though. But there's good balance.

Revisión Publicado hace 8 años

We don't have micro-managers and are allowed to do our work. This allows us more flexibility.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Good environment and we like to have fun but get a lot done

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

A better belief in our product. With as many great things going on, there are also some major failures in our system and its use. I wish management acknowledged the issues instead of brushing them off to the employees as if all the other positive things outweigh any failures.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The culture could be improved by taking more time to put effort into the employees. There is no time for a break and you feel bad for taking a lunch.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Interview was very easy teally

Revisión Publicado hace 6 meses

Very straight forward and to the point

Revisión Publicado hace 5 años

in interviewing, I felt like I was being asked real questions that were pertinent, not the nonsense that sometimes comes up

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I liked that the people at the company are real. I felt like there was a lot of opportunity without a lot of politics

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I liked the openness and lack of defined qualifications. I was told that although they were looking for specific qualifications. What I mean by that is if the best candidate does not have all of the qualifications, they will still offer.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

only local people no remote options, past real estate experience

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Watching a client achieve their goals

Revisión Publicado hace 5 años

I like being able to learn and see our products continue to improve every day

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Probably the little perks - things like unlimited snacks and drinks, little fun games at our company meetings, evenings out with the team

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Feeling successful. I really like when there is an issue that I can resolve and get a win. I also really like it when I am given more trust.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I'm given responsibilities that I'm able to take total ownership in.

Revisión Publicado hace 8 años

Most departments need more employees, better training, and more qualified supervisors. Communication both front-end and back-end needs improvement

Revisión Publicado hace 8 años

Management/Executives tend to focus on numbers way too much and offer very little praise to employees for all that has been accomplished. Always expecting more and have offered no incentive such as a pay increase. Seems that managers/supervisors are praised for their employee performances.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Ignoring the issues that current clients have or not fixing issues in a timely manner. Result = churn, losing customers, getting new ones, repeating mistakes, losing the new customers.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

We just have a small team (5), 2 are new and 3 are seniors. there's just not enough coverage to handle all calls, chats, emails.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

We are still a small company. Every level employee needs to be empowered to help our customers rather than delegate. In other companies I have worked for, everyone had access to simple forms to pass along so that a customer felt taken care of instead of feeling blown off and forgotten

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

I like the culture and work ethic of our teams.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

my manager is not a micro manager

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Adding vision to benefits plan and sticking to decisions that are made.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

customer service being more of a pro-active culturally driven part of the job over knee-jerk re-activeness fixing things after the fact.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años