Namecheap.com – The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.

Namecheap.com

Namecheap is an ICANN-accredited domain registration and web hosting company based in Los Angeles, California. leer más

EMPLEADOS PARTICIPANTES: 31

Calificaciones totales: 328

CEO

The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.

Other Employee Reviews for Namecheap.com

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I'd like to have more freedom to move.
Revisión de Compensación · Publicado hace 8 años

¿Qué son algunas de las mejores cosas de tu equipo?

Our team works hard, moves fast, and has a good sense of humor. That combination keeps me energized, challenged, and always learning.
Revisión de Equipo · Publicado hace 6 años

Brevemente describa su total experiencia en el trabajo

you feel like you're being cheated with a completely straight face
Revisión Publicado hace 5 años

Brevemente describa su total experiencia en el trabajo

received great experience, a lot of new knowledge and useful skills
Revisión Publicado hace 5 años

What can this brand most improve?

1) better customer services 2) email that works
Revisión Publicado hace 5 años

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Namecheap.com – The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.

The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.

Other Employee Reviews for Namecheap.com

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