Namecheap.com Employee Reviews
Out of 29 Namecheap.com employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Namecheap.com improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
All the team is on point makes for a better leader
experienced, strive to use modern approaches
What does the leadership team need to get better at?
figuring out the areas to get better at and actually do it
The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.
Being personable with employees. Glory.
Why do you feel undervalued and what would make you feel better about your compensation?
the salary is a little above the medium salary in country where office is located, though, in comparison of working responsibilities is very low
CS reps don't earn $38k a year. nowhere near that
I'd like to have more freedom to move.
What are some of the best things about your team?
There point on with employees we all work together
Our team works hard, moves fast, and has a good sense of humor. That combination keeps me energized, challenged, and always learning.
What do your coworkers need to improve and how could you work together better?
I'm not a supervisor. There are people that are doing their best, and than there are others
What is most positive about the culture and environment at your company?
freedom, tolerate, education and many more
They don't actually watch you live. Yet.
What needs to change to make the company culture better?
There aren't any Environment reviews of Namecheap.com yet.
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What did you like most about the interview process?
many stages of selection process
Newcomers in HR are motivated to get their job done well.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Namecheap.com yet.
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What's going wrong and how can it be improved?
The absence of actual trust, while it is being manifested by upper management constantly. There's no intent to building any. Once there's an impulse of "we should trust each other", it ends there.
What do you like best about your company?
There aren't any Outlook reviews of Namecheap.com yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Namecheap.com yet.
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