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My tenure with NTT Data has been less then ideal many Switch and Bait tactics have occurred between the organization and myself and the organization and the client this is not conducive to a stable and reliable partnership
¿Qué va mal y cómo puede mejorarse?
Process management controls, investment in infrastructure, Clear communication .
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¿Qué son algunas de las mejores cosas de tu equipo?
Knowledge base, willingness to go above and beyond to protect each other with this difficult account
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Reorganization and a Corporate road map the roadmap presented is lacking pertinent direction objectives time lines phases etc..
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¿Qué necesita mejorar el equipo directivo?
Reorganization and restructuring of entire BPO Services team. There are to many redundancies, Technology gaps and Misinformation and miscommunication from the Account Services and Executive team to many clients.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Issues and suggestions are shrugged off because Dell sold NTT DATA a bad portfolio, Pay accordingly I made no compensation difference between my last role and this one Other than a increase in title from Manager to Director.
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