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Terrible, constant change of process that is supposedly geared towards customer service and customer retention is by far the worst I've ever seen! But as long as the company gets more online reviews its a success! Also company has 50+% profit gain 1st half 2021,employees who actually "work"see nada!
¿Qué son algunas de las mejores cosas de tu equipo?
There are some very hard working and talented people I interact with somewhat regularly!
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Higher hourly rate,being compensated for not using the companies health care benefits, compensated better for vacation pay!
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The fact that most of my coworkers and I satisfy and maintain customers that generally don't care for this company
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¿Qué va mal y cómo puede mejorarse?
Implementing actual processes that are customer driven! Stopping yearly price increases! Pay your employees better! Never seen customer retention and satisfaction so low! Also employee retention and morale has never been worse!
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¿Qué necesita mejorar el equipo directivo?
Lame duck management is best description, these people can change or fix nothing! I've gone 4-5 months without seeing or talking to these people,what type of managment is that? They are email jockeys and confrence callers! I don't understand how specialists still work here!
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