Rentokil Employee Reviews
Out of 139 Rentokil employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Rentokil improve their work culture. The Operations team, with 30% positive reviews, reports the best experience at Rentokil compared to all other departments at the company.
Briefly describe your overall experience at your company
It's a great and so easy job, no pressure just enjoying my time here
Posted 4 days ago
Review from Customer Success Dept
What do you like best about the leadership team?
They're not pressuring us instead they encourage us and so appreciative
Posted 4 days ago
Nothing except the local team
Review from Customer Success Dept
They praise good performance and they are happy to answer questions.
They are accessible and supportive
They care about the team members
What does the leadership team need to get better at?
Rewarding staff, show more trust and faith in staff.
Review from Customer Success Dept
Listen and actually take care of your employees. We are the ones on the ground making the money for your salary
Listening to service specialists, they are the ones bringing in the money.
Review from Operations Dept
Compensation to the OMs and even the specialists. The idea that an OM is salarized and they choose to give massive unrwalistic work loads without a pay raise.
A better district manager asap
What is the best part about your compensation package?
Benefits, wish i was paid more for the amount of ground i cover plus the cost of living in south florida
Health insurance from Day 1 of employment
I appreciate all the financial options we are given, but would still like to see a employee stock option plan in place to buy into the company to protect the company and the employees.
It helps with cost of doctors visits
Good benifits and 401k. Take home vehicle
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that they didnt value me from the beginning. They cut my pay and position upon hiring me. This is after moving 800 milestotake the job. I would be happy with a $5000 raise...
Sales commission has been cut which has offset this year's renumeration. Quarterly bonuses are in decline.
Review from Customer Success Dept
I am a long time with the company and I am still on the same salary as I was when I started if not less
Higher hourly rate,being compensated for not using the companies health care benefits, compensated better for vacation pay!
Review from Operations Dept
You sell the most you should make the most
What are some of the best things about your team?
Wr worked together as a team until recently. No tome foe that anymore. Csnt help uoir cowotkers on hugr iobs anymore'. They have to do it themselves
Review from Customer Success Dept
Always looking to help eachother grow and improve very open
I work with good people, they work hard and dont get much in return from the company. I feel they are overloadedwith duties thatshould not be pit on them
Hard working and eager to learn and grow.
We work well together as a team and each of us know we can always count on each other for help no matter the situation.
What do your coworkers need to improve and how could you work together better?
Some are simply better than others
Review from Customer Success Dept
We are not allowed to meet in person, front line technicians do not always do their jobs, management turns a blind eye.
Fire a few of them
We don't interact, it's all remote
Review from Operations Dept
What is most positive about the culture and environment at your company?
Their isnt any anymore. The motto is "The beatings will continue till morale improves"
Review from Customer Success Dept
The people and the culture to take care of others
It appears to be a fair place
Immediate managers are understanding but unfortunately powerless
Review from Customer Success Dept
Company truck and some amount of control of your schedule
What needs to change to make the company culture better?
Better role out of computer based programs. Better pay. Its tough asking someone to work for 15.50 an hr while yes incentive is there but many places here are hiring at 20 plus an hr. Tough to get good quility folks for that price. Then OMs also dont make enough. Inflation has had no effect on pay
Fairness and no personal agenda
L e a d s
Listen to the challenges on ground level
What did you like most about the interview process?
It was a smooth procedure
Alot of personal questions, just to see if the particular position would fit you and be a good fit for you to possibly grow in.
They took time with me did not rush the interview time and made me feel extremely comfortable.
It was in person and not video
Review from Customer Success Dept
The process was very quick
What would you improve about your company's interview process?
In person interviews not computer
Review from Customer Success Dept
One interview should be enough
Interview was 2+ hours, lot of information about commission rates prior to even being hired.
Stop asking cliche questions and be more conversational
Review from Operations Dept
What makes you most happy at work?
I dont really know anymore
Freedom to work within the entire region to drive around and not be micromanaged as long i a take care of business and gain results
Going home I have little motivation
Review from Customer Success Dept
Knowing I'm making an impact
Going home at the end of the day.
What's going wrong and how can it be improved?
Software system as well as communication
Review from Customer Success Dept
Pay, better scheduling, general help at the local level
Implementing actual processes that are customer driven! Stopping yearly price increases! Pay your employees better! Never seen customer retention and satisfaction so low! Also employee retention and morale has never been worse!
Review from Operations Dept
Treat them like people and not a number
It's a lot of ideation with zero execution as the gap between managers who think and staff that execute is never bridged or even addressed
What do you like best about your company?
There aren't any Outlook reviews of Rentokil yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Rentokil yet.
Be the first to contribute a review.