AmeriHealth Caritas provides managing care solutions for individuals and families. Lire la suite
Enjoy providing customer service to my members, the region (Louisiana, LA) the pay is okay, and love the co workers I work with.
Qu’avez-vous le plus aimé du procédé d’entretien?
Given the opportunity to ask questions
Quelle est la meilleure partie de votre programme de rémunération?
The 401K retirement plan which the company matches up to a certain percentage
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
That they give feedback and provide coaching for quality when needed to improve quality scores
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The morale is down because the quality auditors are being extremely knit picking in regard to call details and not considerate of the customer's issue being resolved are helped. Also management does not communicate effectively on certain/specific news regarding correspondence sent to the members
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