Bank of the West Compagnie réclamée
We are a regional financial services company operating a network of retail, wealth, commercial and business banking
branches and offices in 23 states. Lire la suite
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You can be yourself working here if you fit within certain minority groups, but if you don’t you’ll be told that it’s inappropriate to share your views and be
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Greater confidence and competency. Improved critical thinking.
Qu’avez-vous le plus aimé du procédé d’entretien?
Brought to town at company’s expens
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Better pay. More time off. More flexible schedule. Lower medical premiums.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The bank has taken social and political stances in a way that have been very offensive to to those with alternative views. Employees lack the tools, resources, and support to deliver great CX.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Focus efforts and resources on improving the tools needed for employees and clients to achieve objectives. Increase staffing. Improve training. Invest in technology. Stop robbing CX and sales in the name of operations and KYC.
Que faut-il changer pour améliorer la culture de l’entreprise?
There is a push to support certain groups while silencing those who do not fit in a certain group. Culture would be infinitely better if ALL people and views could be shared openly without fear of retaliation.
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