Brilliant Earth – Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me. | Comparably

Brilliant Earth – Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University. Lire la suite
EMPLOYÉ
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26
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249

Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

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