Altice USA – It has taken 3+ months since I was approved for serviceability by Suddenlink. I have yet to get the service connected. I have had calls (which I initiated) to over 2 dozen contacts (customer service, on-line sales, 3rd party contractors, the corporate customer experience escalation group). Nothing!

Altice USA is an American cable television provider/multiple system operator based in New York City. Lire la suite

It has taken 3+ months since I was approved for serviceability by Suddenlink. I have yet to get the service connected. I have had calls (which I initiated) to over 2 dozen contacts (customer service, on-line sales, 3rd party contractors, the corporate customer experience escalation group). Nothing!

Quelles sont les meilleures choses à propos de votre équipe?

Everyone is ready to help, and share the load.

Décrivez brièvement votre expérience globale dans votre entreprise.

it became terribly overall disheartening.

Que faut-il changer pour améliorer la culture de l’entreprise?

Create a Better work environment

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Not outsourcing the wonderful staff

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Giving information to team sooner.

Évaluez votre entreprise