-45
eNPS Score
Q&A With Firestone Complete Auto Care Employees
Innovation isn’t just technological — it’s woven into the fabric of our culture. At Bridgestone Americas, you are part of a team that energizes and empowers you, while respecting what drives you. We believe having great work experiences will create a great experience for customers. At Bridgestone, we refer to the end user of our products and services as "The Boss," and we recognize going the extra mile for that customer is only possible if you feel Bridgestone is doing the same for you.
How employees describe working at Firestone Complete Auto Care
I have been a loyal customer for 30 years... in the last 5-8 years the service and the management has been degraded in effectiveness and customer satisfaction.
Customer service and communication skills.
Ruined my car and need a new transmission now. Dealer cost is over $9,000
Training their workers and not ruining peoples cars.
Customer service, and an attention to detail. They nearly ruined my engine
What it's like to work at Firestone Complete Auto Care
- Les employés de Firestone Complete Auto Care travaillent généralement 10.1 heures par jour
- Les employés de chez Firestone Complete Auto Care signalent que le rythme de travail est extrêmement rapide
- 75% des employés de chez Firestone Complete Auto Care sont impatients d’interagir avec leur équipe tous les jours
- Les employés de Firestone Complete Auto Care prennent le plus souvent 10-15 congés payés et de congés de maladie chaque année
- 57% des employés chez Firestone Complete Auto Care déclarent qu’ils sont satisfaits de leur équilibre travail-vie personnelle
- Les employés de Firestone Complete Auto Care reçoivent généralement des commentaires précieux sur la façon de s’améliorer au travail chaque semaine
- 57% of Firestone Complete Auto Care employees call their work environment positif
Q&A With Firestone Complete Auto Care Employees
IDX: 0 TOT: 43
How's the morale at Firestone Complete Auto Care?
Low
Very happy
What benefits does Firestone Complete Auto Care provide?
Insurance retirement A few holidays
All, health, dental, vision. Car discounts and cellular discounts
How's the work life balance at Firestone Complete Auto Care?
Not good
You have no life, firestone is your life. They dont care about your work outside of work
What is the best perk or benefit that Firestone Complete Auto Care offers?
Insurance
What unique perks and benefits does Firestone Complete Auto Care provide?
Insurance some retirement
What kind of relocation or moving stipends does Firestone Complete Auto Care offer?
Meilleure réponse des employés
None to my knowledge
How long after an interview at Firestone Complete Auto Care does it take to hear back?
Usually a few days
How are the career growth opportunities on the Admin team at Firestone Complete Auto Care?
Not real good
What is the onboarding process like at Firestone Complete Auto Care and how long does it last?
Again depends on the position mostly a pain but mostly has to be done
What's the interview process like at Firestone Complete Auto Care?
Laxed
What is the dress code at Firestone Complete Auto Care?
Uniform
How can I improve my chances of being hired at Firestone Complete Auto Care?
Willingness to learn
What's one thing you wish you'd known before joining Firestone Complete Auto Care?
What the boss was really like
How much diversity is there among employees at Firestone Complete Auto Care?
There is a little bit of everything
What interview questions does Firestone Complete Auto Care ask?
Availability, experience, work ethic. Basic questions to do with your character while employed
What part of Firestone Complete Auto Care's business is growing fastest? What part is having difficulties?
Well the buisness is there because cars will always be here. I think the management is a difficulty alone
If you could make changes, how would you improve the culture at Firestone Complete Auto Care?
Well it would be very organized, I'd schedule employees to make sure they have their days to handle personal issues. And if a tech has been working on a vehicle and customer makes an appointment in reference to the work the tech had done on it. If schedule that tech for that day, not throw another tech on something he is unfamiliar
How's the vacation policy at Firestone Complete Auto Care?
Have to work there for a whole year for vacation benefits
How does Firestone Complete Auto Care make decisions around promotions?
Well it is not from within, you have to have a record of management experience to be considered. They show favoritism in that manner
SOYEZ LE PREMIER À RÉPONDRE
If you are performing an oil change and you notice any issues with sludge build up or any other issues relating to the oil change, Isn't it your responsibility to advise the customer of additional services needed?
Curious about what work's like at Firestone Complete Auto Care?
Anonymously Ask Firestone Complete Auto Care Employees Any Question
Should I work at Firestone Complete Auto Care?
18% of Firestone Complete Auto Care employees would encourage their friends to become coworkers, whereas 19% are neutral and 63% would not recommend working at Firestone Complete Auto Care to their friends.
| 18% | Promoters |
|---|---|
| 19% | Passive |
| 63% | Detractors |
Recently Asked Questions about working at Firestone Complete Auto Care
- What is the best perk or benefit that Firestone Complete Auto Care offers?
- What kind of relocation or moving stipends does Firestone Complete Auto Care offer?
- How long after an interview at Firestone Complete Auto Care does it take to hear back?
- How are the career growth opportunities on the Admin team at Firestone Complete Auto Care?
- What is the onboarding process like at Firestone Complete Auto Care and how long does it last?
