Hammacher Schlemmer – Customer service misleads and assures that the issue is resolved when in fact nothing is done. Multiple phone calls are necessary to resolve an issue. The customer service reps refuse to allow you to speak to a supervisor.

Hammacher Schlemmer

Hammacher Schlemmer is an online catalogue retailer in the United States. Lire la suite

EMPLOYÉ PARTICIPANTS: 22

TOTAL NOTATIONS: 363

PDG: Rich Tinberg

Customer service misleads and assures that the issue is resolved when in fact nothing is done. Multiple phone calls are necessary to resolve an issue. The customer service reps refuse to allow you to speak to a supervisor.

Other Employee Reviews for Hammacher Schlemmer

Qu’est-ce qui vous rend le plus heureux au travail?

Solving problems for the customers

Qu’avez-vous le plus aimé du procédé d’entretien?

People I met were professional an insightful about business and the environment here.

Décrivez brièvement votre expérience globale dans votre entreprise.

Very positive because I love what I do and I feel like I am making a difference and my work is appreciated.

Décrivez brièvement votre expérience globale dans votre entreprise.

I like working at HS. It's had it's ups and downs but what company doesn't? I feel with the new management leaders and the changes being made, we are being set up for a successful, though not without challenging, future.

Décrivez brièvement votre expérience globale dans votre entreprise.

generally very good - there are a number of employees who don't seem to have the same motivation as the rest of us and I hope we can all work together to change that or we should change them

Évaluez votre entreprise

Hammacher Schlemmer – Customer service misleads and assures that the issue is resolved when in fact nothing is done. Multiple phone calls are necessary to resolve an issue. The customer service reps refuse to allow you to speak to a supervisor.

Customer service misleads and assures that the issue is resolved when in fact nothing is done. Multiple phone calls are necessary to resolve an issue. The customer service reps refuse to allow you to speak to a supervisor.

Other Employee Reviews for Hammacher Schlemmer

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