Hammacher Schlemmer – Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Hammacher Schlemmer

Hammacher Schlemmer is an online catalogue retailer in the United States. Lire la suite

EMPLOYÉ PARTICIPANTS: 22

TOTAL NOTATIONS: 363

PDG: Rich Tinberg

Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Other Employee Reviews for Hammacher Schlemmer

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Solving problems for the customers

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People I met were professional an insightful about business and the environment here.

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Very positive because I love what I do and I feel like I am making a difference and my work is appreciated.

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I like working at HS. It's had it's ups and downs but what company doesn't? I feel with the new management leaders and the changes being made, we are being set up for a successful, though not without challenging, future.

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generally very good - there are a number of employees who don't seem to have the same motivation as the rest of us and I hope we can all work together to change that or we should change them

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Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Other Employee Reviews for Hammacher Schlemmer

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