The company, co-workers, and benefits are great. The pay is only so-so and the insurance is pretty expensive. Most of the calls you will get are either upset customers, or upset service providers. It can take a toll on you, having mostly negative calls all day.
Qu’avez-vous le plus aimé du procédé d’entretien?
The initial interview is a recording of you answering questions, so you don't have to keep driving back and forth for interviews.
Qu’est-ce qui vous rend le plus heureux au travail?
I love getting calls from a very happy and grateful elderly customer. They are always so happy, and it's always a great call.
Quelles sont les meilleures choses à propos de votre équipe?
My team is made up of a wide variety of people. It's great to have so much diversity in a team, and helps you to see other points of view, both professionally, and individually.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The people that you work with here are great, always positive and willing to help each other out. The culture is very laid back, and allows you to have piercings, colored hair, you name it.
Quelle est la meilleure partie de votre programme de rémunération?
Benefits are great. Insurance is a little expensive, but has great coverage. There is also an incentive to walk, even providing you with a smart watch to use. Company contributes a large portion to your insurance, and matches up to 5% for a 401K plan.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
The leaders in this company are slow to get to giving you feedback, either positive or negative. Once you are given negative feedback, or a warning, it's often too late to change anything, and you end up with a final warning within a couple of weeks of learning about the problem.
Other Employee Reviews for HONK
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