Rentokil – Terrible, constant change of process that is supposedly geared towards customer service and customer retention is by far the worst I've ever seen! But as long as the company gets more online reviews its a success! Also company has 50+% profit gain 1st half 2021,employees who actually "work"see nada! | Comparably

Rentokil – Terrible, constant change of process that is supposedly geared towards customer service and customer retention is by far the worst I've ever seen! But as long as the company gets more online reviews its a success! Also company has 50+% profit gain 1st half 2021,employees who actually "work"see nada!

Rentokil Compagnie réclamée
Rentokil North America is part of Rentokil Initial plc, a British company that provides diverse services. Lire la suite
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Terrible, constant change of process that is supposedly geared towards customer service and customer retention is by far the worst I've ever seen! But as long as the company gets more online reviews its a success! Also company has 50+% profit gain 1st half 2021,employees who actually "work"see nada!

Quelles sont les meilleures choses à propos de votre équipe?

There are some very hard working and talented people I interact with somewhat regularly!

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Higher hourly rate,being compensated for not using the companies health care benefits, compensated better for vacation pay!

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The fact that most of my coworkers and I satisfy and maintain customers that generally don't care for this company

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Implementing actual processes that are customer driven! Stopping yearly price increases! Pay your employees better! Never seen customer retention and satisfaction so low! Also employee retention and morale has never been worse!

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Lame duck management is best description, these people can change or fix nothing! I've gone 4-5 months without seeing or talking to these people,what type of managment is that? They are email jockeys and confrence callers! I don't understand how specialists still work here!

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