Sears Home Services – your customer service is a joke. They could care less about the customer, screw up appointments, refuse to get a supervisor. Had appointment for refrigerator for the 4th time, and was told it was cancelled because part was backordered. It was delivered to us a week ago. How would you answer this?

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. Lire la suite

EMPLOYÉ PARTICIPANTS: 55

TOTAL NOTATIONS: 536

PDG: Eddie Lampert

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your customer service is a joke. They could care less about the customer, screw up appointments, refuse to get a supervisor. Had appointment for refrigerator for the 4th time, and was told it was cancelled because part was backordered. It was delivered to us a week ago. How would you answer this?

Other Employee Reviews for Sears Home Services

Quelles sont les meilleures choses à propos de votre équipe?

The team is fairly dedicated and competent

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Communicating and showing compassion. Treating their employees like humans

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Supporting hourly workers and pay disparity.

Décrivez brièvement votre expérience globale dans votre entreprise.

Been very tough, never knowing if stock will come

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Many customers are enjoyable to engage with.

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your customer service is a joke. They could care less about the customer, screw up appointments, refuse to get a supervisor. Had appointment for refrigerator for the 4th time, and was told it was cancelled because part was backordered. It was delivered to us a week ago. How would you answer this?

Other Employee Reviews for Sears Home Services

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