Sears Home Services – The customer service rendered via the Appliance Maintenance Agreement is extremely poor. The refrigeration and freezer compartments of our 4-year old Kenmore suddenly became barely functional. 18 days to have first visit by service technician. The process to secure a date was extremely frustrating.

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. Lire la suite

EMPLOYÉ PARTICIPANTS: 55

TOTAL NOTATIONS: 536

PDG: Eddie Lampert

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The customer service rendered via the Appliance Maintenance Agreement is extremely poor. The refrigeration and freezer compartments of our 4-year old Kenmore suddenly became barely functional. 18 days to have first visit by service technician. The process to secure a date was extremely frustrating.

Other Employee Reviews for Sears Home Services

Quelles sont les meilleures choses à propos de votre équipe?

The team is fairly dedicated and competent

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Communicating and showing compassion. Treating their employees like humans

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Supporting hourly workers and pay disparity.

Décrivez brièvement votre expérience globale dans votre entreprise.

Been very tough, never knowing if stock will come

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Many customers are enjoyable to engage with.

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The customer service rendered via the Appliance Maintenance Agreement is extremely poor. The refrigeration and freezer compartments of our 4-year old Kenmore suddenly became barely functional. 18 days to have first visit by service technician. The process to secure a date was extremely frustrating.

Other Employee Reviews for Sears Home Services

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