Sears Home Services – When making an appointment, I cannot get through to anyone online or an agent that I cannot receive text messages. I have a landline only so it seems my service tech will never show up. This is no customer service as far as I am concerned.

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. Lire la suite

EMPLOYÉ PARTICIPANTS: 55

TOTAL NOTATIONS: 536

PDG: Eddie Lampert

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When making an appointment, I cannot get through to anyone online or an agent that I cannot receive text messages. I have a landline only so it seems my service tech will never show up. This is no customer service as far as I am concerned.

Other Employee Reviews for Sears Home Services

Quelles sont les meilleures choses à propos de votre équipe?

The team is fairly dedicated and competent

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Communicating and showing compassion. Treating their employees like humans

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Supporting hourly workers and pay disparity.

Décrivez brièvement votre expérience globale dans votre entreprise.

Been very tough, never knowing if stock will come

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Many customers are enjoyable to engage with.

Évaluez votre entreprise

Sears Home Services – When making an appointment, I cannot get through to anyone online or an agent that I cannot receive text messages. I have a landline only so it seems my service tech will never show up. This is no customer service as far as I am concerned.

When making an appointment, I cannot get through to anyone online or an agent that I cannot receive text messages. I have a landline only so it seems my service tech will never show up. This is no customer service as far as I am concerned.

Other Employee Reviews for Sears Home Services

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