ShipStation – I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant | Comparably

ShipStation – I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant

We help eCommerce merchants create shipping labels ship and fulfill their products no matter where they sell or how they ship. Lire la suite
EMPLOYÉ
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4
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NOTATIONS
41

I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant

Qu’avez-vous le plus aimé du procédé d’entretien?

The managers seemed very personable and professional.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The benefits and the friendships I have made with some of my coworkers

Quelles sont les meilleures choses à propos de votre équipe?

On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.

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