Working Solutions Compagnie réclamée
Working Solutions, founded in 1996, was the first company to utilize an entire workforce of home-based customer sales and service agents. Lire la suite
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Training does not fully prepare you. When ever there is an issue all you get from management is a text book answer. On payday the funds do not arrive in your bank account until the end of payday. Bogus "no show" hours are deducted daily which you don't get paid for and count against you.
Quelles sont les meilleures choses à propos de votre équipe?
The Resource Agents are very helpful, I will say that much.
Qu’est-ce qui vous rend le plus heureux au travail?
I am most happy with the ability to work at home.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Very professional and they try to keep the moods up of the agents with games.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Personal interaction with agents. More attention to detail when it comes to fixing problems. Text book responses without actually investigating the issue isn't good enough. Paying at the end of the day on payday is completely unacceptable.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The "no show' hours are the big problem. Their system has a problem tracking when you are logged in and docks hours daily. Those no show hours aren't paid and they decrease adherence scores. I did everything I was told to do to avoid no shows and I still received them in my metrics.
Other Employee Reviews for Working Solutions
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