AmeriHealth Caritas provides managing care solutions for individuals and families. leggi di più
Enjoy providing customer service to my members, the region (Louisiana, LA) the pay is okay, and love the co workers I work with.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
Given the opportunity to ask questions
Qual è la parte migliore del tuo compenso?
The 401K retirement plan which the company matches up to a certain percentage
Cosa ti piace di più del team di leadership?
That they give feedback and provide coaching for quality when needed to improve quality scores
Che cosa sta andando male e come può essere migliorato?
The morale is down because the quality auditors are being extremely knit picking in regard to call details and not considerate of the customer's issue being resolved are helped. Also management does not communicate effectively on certain/specific news regarding correspondence sent to the members
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