
Once it began it moved quickly.
Helping patients when they are at their worst, helping them navigate a serious illness and find hope.
When they are succinct and too the point, giving all needed information without fluff. Some charge RNs are very skilled at this.
Providing enough staff to be able to treat patients better. The assignments are often too heavy and lead to poor care simply because there are not enough minutes in the shift.
Better coverage of health benefits would be good. Even if they provided a steep discount to providers in their system only that would help. We deal with people at their sickest. Help us when we fall ill from doing that.