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It started off great, but then management dysfunction overwhelmed and destroyed our ability to provide good customer service
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
I was interviewing with someone I knew
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Qual è la parte migliore del tuo compenso?
The health benefits are unusually generous for the banking industry. The bonus structure is awful, however.
Che cosa deve fare il gruppo dirigente per migliorare?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
Che cosa sta andando male e come può essere migliorato?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Other Employee Reviews for East West Bancorp
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