ShipStation – I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant | Comparably

ShipStation – I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant

We help eCommerce merchants create shipping labels ship and fulfill their products no matter where they sell or how they ship. leggi di più
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I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

The managers seemed very personable and professional.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

The benefits and the friendships I have made with some of my coworkers

Quali sono alcune delle cose migliori della tuo team?

On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs

Che cosa sta andando male e come può essere migliorato?

Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini

Che cosa deve fare il gruppo dirigente per migliorare?

Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.

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