Q&A With SkuVault Employees

45

We are very busy and we work hard, but we have fun. Everyone is very willing to help out and answer questions. We strive to keep it to a 40 hour week. Breaks are encouraged and we have puzzles, ping pong, pool and Nintendo.

The Support Team is incredible. Everyone is very cooperative and respectful. The average Customer Support agent works 40 hours per week.

Snacks on snacks on snacks

Free snacks and Hydrive - lots of Hydrive (Caffeinated vitamin water) Pool and ping pong tables Video game console Puzzles

The office provides some drinks and snacks for employees as well as yoga and they are looking into providing fitness classes. The company was going to distribute flu shots this year, but there were not enough interested people. The schedule is very flexible and dress is very casual.

Starts with 2 weeks/year

Reasonable

The people, hands down.

So much growth, in so many aspects.

Pretty secure. Nothing is guaranteed, but the company is growing and they work hard to help everyone be successful.

I never feel fully secure, but it only makes me want to work harder to prove myself.

Comparable to other customer support roles. Depending on experience, but low end is $15/hr

great with opportunity

About 45 minutes

There is typically a phone interview for 20-30 minutes and an in-person interview for 30-45 minutes. Time from first interview to start date can be as short as a few days or longer depending on how soon someone can start.

Amazing!

Geeky fun, Star Wars themed blogs and puzzles and always very knowledgeable and helpful

Good, but could be more uplifting when things are stressful

Great! Flexible and open to change and suggestions. Very much a team atmosphere.

supportive

The office is not of an open concept design. It has more of a home feel to it. The offices are small with 3-4 people in a room. There are 3 break rooms and restrooms spread out amongst the office. However there is only one sink area, so you have to travel to the sink area or a restroom to get water for making coffee. My hope is that the company moves to a better more open concept structure at some point.

a ton of diversity

There are employees of different races, cultural backgrounds, and ages. The workforce seems to be extremely diverse.

How robust the system is

I know family members in warehousing, but I've never actually used inventory software before. It would be very helpful to have a software walkthrough on how to use SkuVault before actually beginning work. It doesn't matter what job role you have, knowing the software is so helpful to doing your job and knowing how your role fits into the big picture.

Dress professionally. You don't need to wear a suit, we are pretty casual on a daily basis, but I would dress at least business casual - a nice shirt and slacks or skirt.

They care about employees and customers. They want you to enjoy your job and be successful.

Office attendance is the norm, but working from home is allowed as needed provided you have some minimum requirements to allow you to perform your job.

Yes.

Everyone was very busy, but it is a very supportive atmosphere. Everyone is willing to help or answer questions.

Fast and always changing. It's quite the exciting place to be.

Be willing to work hard and stay on track.

People who stay dedicated to the well-being of SkuVault as a whole.

Great.

Anxious that I may let someone down. We all work hard and well together; I would hate to let any person, in any department, down.

My social life is at SkuVault... I've become friends with a lot of people I work with

Every. Single. Day.

Don't have them