Ideally, the manager and supervisor need to be removed and an entire new team brought in that meets with the head of the department. A fish rots from the head down and this department is the worst at Sony pictures.
The manager and supervisor have been there over 30 years. They will say and do anything to protect their jobs and keep their money making jobs going. The entire structure of the mailroom needs to be removed and reshaped going forward. It is an unmitigated disaster.
As a person who spent many, many years there with education and experience, there must be a way to have workers get out of the mailroom into higher paying jobs, with more ethical and moral managers. No person should work there over 3 to 4 years.
There is just to much bias and favoritism from the managers and supervisor, that allow certain people to get away with things while others are held accountable and have to cover for others. It is all based also on racial favoritism for people and bias against other people who speak out against mgr.