22
eNPS Score
Q&A With Viking Cruises Employees
Viking Cruises employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Viking Cruises
Great service on all levels of service
The method on which excursions are chosen.
customer service could be improved
Cruise locations and cruise guides.
great experience working with multi nationalities
Q&A With Viking Cruises Employees
IDX: 0 TOT: 25
How does Viking Cruises make decisions around promotions?
To answer the question, the decisions are made from the Dept. Heads. There is no system in place other then standard performance reviews. Open Positions from other Departments are usually communicated inside the company on monthly mails. You would need to talk to your Dept. Head. if you see something which would fit your profile. There is no internal system in place where a Dept. Head would be able to find suggestions or see the skills from internal employees across the various Locations and Departments.
I would not agree on the 1st answer. Usually before senior positions are hired they will check internally. In the Dept. where I work every single senior position was promoted from within Viking. Of course due to the huge growth they hired a lot of staff, obviously if the right Talents are not available inside the company you need to hire. Viking has quadrupled their size in the last 5 years. At the end it is like everywhere, you need to be dedicated and over-perform to get recognized.
It doesn't, they generally hire into the senior positions, worked there for a while and very rarely saw anything like career development
What's the work from home policy like at Viking Cruises?
non existent
You can work from home as long as you are hired for a virtual team and as long as you don't live in the Los Angeles or Boston or Phoenix area.
How flexible is your work schedule at Viking Cruises?
In reservations department its 8 hours a day 5 days a week with at least 1 weekday off. shift trades are possible and vacation time if you have enough to use though you can never plan a vacation on the last week of every month
fairly flexible
What's the company culture like at Viking Cruises?
Top di risposta dei dipendenti
Dreadful, very poor management, hostile culture.
Depends on where you work, ranges from pretty tough in the call center to fairly friendly in marketing
What's the office layout like at Viking Cruises?
big office - cubicles - management has open door policy
How's the morale at Viking Cruises?
great morale usually - there are some lows but overall great
How long do the interviews usually take at Viking Cruises?
an hour
How do I do well in an interview at Viking Cruises?
Study the company and be a good salesperson - except this time you need to sell yourself.
In your opinion, what are the most common interview questions that Viking Cruises asks?
What does Customer Service mean to you?
What should I wear for an interview at Viking Cruises?
Business casual. No jeans.
Who did you meet with during your interview? And how long did it take to hear back from Viking Cruises?
They conduct group interviews with about 3 members of the hiring/management team. Heard back within 2 weeks.
Does Viking Cruises drug test or do a background check?
Yes, background check is a must. Drug test only with reasonable suspicion.
What was the most difficult question that was asked during your interview at Viking Cruises?
Top di risposta dei dipendenti
tell me what training you feel you would need the most in order to succeed in this position.
What does the ideal candidate in the IT department look like at Viking Cruises?
no strategic capabilities, prepared to follow instructions rather than be a thinker
How helpful was your IT team when you were first hired at Viking Cruises?
They were okay, generally getting set up was easy. Later interactions were less so, and IT generally was disorganized
ESSERE il primo a rispondere
I would like to know who decided that I person could not call and purchase a gift basket from the ship to be place in a passenger cabin less than 30days from departure date? Every major luxury hotel in the country allows for this.
What's the pay like for employees at Viking Cruises?
Viking Cruises employees rates their pay and overall compensation a B or 75/100. 65% of employees believe they are paid fairly and 0% of employees get raises every year.
How's career growth and advancement at Viking Cruises?
33% of the same employees also feel like Viking Cruises is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Viking Cruises.
Curious about what work's like at Viking Cruises?
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Should I work at Viking Cruises?
56% of Viking Cruises employees would encourage their friends to become coworkers, whereas 10% are neutral and 34% would not recommend working at Viking Cruises to their friends.
| 56% | Promoters |
|---|---|
| 10% | Passive |
| 34% | Detractors |
