Low pay, long hours, unrealistic expectations.
Quais são algumas das melhores coisas da sua equipe?
We are all new and trying to learn together.
O que precisa melhor na cultura da empresa?
The disconnect between employees, management, and the executive level.
No que a equipe de líderes deveria melhor?
Listening to their employees and enabling them to ensure client success.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Either feeling comfortable working 40 hours at the end of the week or being compensated fairly for working 60.
O que você melhoraria na entrevista de emprego de sua companhia?
When you hire someone for a position, that's the position. Don't disguise it as "you'd be a better fit over here" and force the move just because you're short staffed in customer service. Hire people who actually want to work in customer service!
O que está ruim e como pode melhorar?
No training around enabling client success, which is ironically a pillar for the company. Some people at the company that the higher levels actually care about will work 25 hours a week...because they can and have been enabled. Otherwise, customer service is non existent.
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