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It started off great, but then management dysfunction overwhelmed and destroyed our ability to provide good customer service
O que você gostou mais sobre a sua entrevista de emprego?
I was interviewing with someone I knew
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Qual é a melhor parte das suas compensações?
The health benefits are unusually generous for the banking industry. The bonus structure is awful, however.
No que a equipe de líderes deveria melhor?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
O que precisa melhor na cultura da empresa?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
O que está ruim e como pode melhorar?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Other Employee Reviews for East West Bancorp
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